FAQ

A HERO Belt is a micro-adjustable, hole-less belt. Instead of 5 holes in the case of most belts, a HERO Belt has 30+ options, always giving you the perfect fit. These 30+ sizing increments, or micro-adjustments are enabled due to a ratchet style track system intricately sewn into the back of the strap.

The unique HERO buckle has an auto-locking mechanism that catches on the "teeth" of the track system as the strap slides through the buckle. This allows for 30+ precise sizing options, always giving you the perfect fit. All HERO Belts come in length of 135cm, comfortably fitting up to a 125cm waist. If a smaller size is needed, simply follow the instructions below and "trim-to-fit" to the desired length.

You can easily shorten your belt yourself by following these steps:

The perfect length is, of course, different from person to person. We recommend cutting the strap so the end of the strap sits right in the middle of the trackline when the belt is strapped.

That way, your belt will fit regardless of whether you are gaining or losing weight around your waistline.

All our straps are 35 mm wide.

All our straps come at 135cm length and fit up to a 125cm waist. For any smaller waist size, you simply trim the straps down to your waist size and attach the buckle.

Our buckles are mainly made of zinc alloy (95%). 3-4% aluminum and 1-2% mixed metals make up the rest.

Taking the HERO belt off is very simple.

Press and hold the button on the side of the buckle and the belt will release

Yes! All our buckles fit all straps. So no matter what combination you put together it will always fit.

No, our belts are not nickel-free, unfortunately, so keep that in mind if you are allergic.

We recommend using our size chart to choose your ideal HERO size. You can find the size chart for the selected t-shirt on the product page.

HERO T-shirts are fitted and sized to flatter your body shape or size. We make sure the T-shirts fit well in the shoulders, arms, and chest, and we leave more room around the stomach. So if you want to feel and look amazing, the answer to your question is YES, this is the right choice for you!

With proper care, T-shirts will shrink minimally.

We recommend washing on a delicate cycle at 30 degrees. Tumble drying at a lower temperature is permitted.

After your order is processed, you will receive a tracking code via email. This code allows you to monitor the progress of your order.

If you haven’t received your tracking code, kindly check your junk mail folder. If it’s not there, please use the contact form to get in touch with us, and we will promptly send you the tracking code.

At HERO, we prioritize our customer’s security by exclusively partnering with SSL certified providers. This ensures a worry-free shopping and payment experience.

You can complete your purchase through various online payment providers such as Visa, Mastercard, PayPal, Apple Pay, Google Pay, etc.

We prioritise transparency, and you can read our various detailed policies bellow:

We strive to ship and deliver every package as fast as possible and on time. However during the special sales and peak periods, such as Christmas, Father’s Day, Valentine’s, Black Friday, etc., we experience a high volume of orders which can occasionally lead to delays.

To ensure timely delivery during these festive periods, we recommend placing your order in advance. If necessary please contact our customer service team by filling out the form below.

If you have not received either of these emails, kindly check your junk mail folder.

If it’s not there, please use the contact form below to get in touch with us, and we will promptly resend you the emails.

Currently we offer shipping to:

The delivery time on all products is typically between 2-5 business days. If you order before 9:00, your package will most often be shipped on the same day.

However, there are a few exceptions in delivery times around e.g. Christmas, Black Friday, Father’s Day, etc. - be sure to order in advance.

We understand that waiting is not always fun, but we assure you that the products are worth the wait. Thank you for your patience and understanding

We offer free shipping on all orders over 69 € to all of Europe

Shipping price is 5,9€. For orders above 69€ we offer free shipping.

The delivery time is 2-5 business days and is handled by Packeta and local partners.

We are so confident that you will be satisfied with your HERO belt that you have 30 days to return it. Of course, the right to return the item(s) does not apply if the product is not returned in the same condition in which you received it.

To read our return policy, click here LINK

If you want to return your item, the easiest way to do so is to read our return policy, click here LINK

For a free exchange of an unused product to another colour, simply go to our returns policy page LINK